Following the motto “Our support for workshop professionals“, the Parts Specialists from Diesel Technic provide all employees of a workshop or fleet with help and advice. Their goal: To create a more relaxed everyday workshop life for their colleagues worldwide by giving practical tips and tricks around the product brands DT Spare Parts and SIEGEL Automotive.
They offer their best possible support not only via their own microsite but also through the HelpDesk – a tool with whose assistance the Parts Specialists answer technical questions. In order that the workshop experts can fulfil all requests, Lars und Kevin got active reinforcements. As of now, the international team of Parts Specialists offers all workshop professionals also free training courses. This allows a direct exchange of experience whereby among others valuable information on the functionalities and challenges of the respective products will be given. Moreover, the participants gain an insight into the product development and quality assurance of Diesel Technic.
Furthermore, workshop employees experience more support via assembly instructions and videos that can be found collected in the YouTube channel of the Parts Specialists.
For all who register in the Premium Shop at premiumshop.dt-spareparts.com and sign up for the newsletter, a welcome gift is waiting that can be chosen by yourself. The Parts Specialists newsletter regularly informs its subscribers about news and upcoming actions.
When purchasing products from the brand DT Spare Parts, all customers are rewarded with crown codes that are on the item labels. These codes can in turn be exchanged against attractive premiums in the Premium Shop. Particularly active users of the Premium Shop with 50,000 crowns and more can be joyful: They receive exclusive benefits, such as the chance of an invitation to a Parts Specialists event or a trip to Diesel Technic whereat the travel expenses are completely covered.