Online procurement plays a crucial role in maintaining and optimising business processes and has become indispensable today. This applies equally to the Diesel Technic Partner Portal, which offers customers access to all branded spare parts from DT Spare Parts. Thanks to a fundamental update, users can now look forward to numerous enhanced functions.
As a reliable full-service partner, Diesel Technic sees its core competence not only in developing branded spare parts of guaranteed quality for various requirements, but also in ensuring the worldwide supply of spare parts for DT Spare Parts brand products – true to the motto “Keep on moving ...”.
Becoming a leading solution provider in the automotive industry with the Partner Portal
Diesel Technic customers have been receiving detailed product information in the Partner Portal, the company’s future-orientated information and eCommerce procurement platform, since 2015. The Partner Portal offers efficient access to the comprehensive range of more than 43,000 automotive parts and accessories. In order to offer distribution partners the best possible service for day-to-day spare parts procurement, the Partner Portal is continuously being developed and customised to the needs of users.
The extended functions of the Partner Portal associated with the update significantly improve its use for distribution partners. Some advantages stand out in particular and will make everyday work noticeably easier in the future.
Optimised product search: The fundamental revision of the search function with a wide range of filter options enables a faster and more targeted product overview. This can be easily customised to the respective requirements, which significantly increases efficiency, for example when searching for specific vehicle makes and models.
Mobile First: The new Partner Portal from Diesel Technic is a modern solution and has been optimised for use on smartphones and tablets. This gives the field service the opportunity to work easily on site at the customer’s premises and retrieve the required information directly – a great advantage in practice.
Improved performance: The greater efficiency of the platform and faster access to all information make using the new Partner Portal more convenient overall. This is ultimately reflected in greater effectiveness.
Current order status and dispatch tracking: Once the order has been dispatched, the delivery progress can be conveniently tracked from any customer account using the tracking number. The transparent tracking of the order status in the Info Centre and the option to track shipments for CEP orders make customers’ everyday work easier and contribute to greater customer satisfaction.
Simplified selection of shipping service providers: Diesel Technic has optimised and simplified the selection of shipping service providers in order to make the shipping options more flexible for all distribution partners. This service will be further expanded in the future.
Overall, the expanded functions represent a significant improvement for the users of the Partner Portal.
Global Automotive Solutions – Made in Germany
For users of the Partner Portal, the platform has always offered several advantages. Firstly, users enjoy the advantage of 24/7 access to the complete range of products and information. They can also choose between several options for product search and decoding. If required, users of the Partner Portal also receive support with unique part identification. Another helpful feature is the display of accessory products and information on product availability from regional warehouses. Users also have the option of downloading assembly instructions and Product Promotions. These Product Promotions provide detailed information on specific product groups. They also contain practical hints and tips for the correct handling and installation of the products.
The new Partner Portal can be found under the following link: https://partner.dieseltechnic.com.