Contact  » Data Protection

Data Protection

Protection of your privacy is important to us! With the following information, we would therefore like to explain to you how we handle your personal data (e.g. name, address, telephone number or e-mail address) that is collected or is created automatically during the use of our Internet offer.

Subject of this data protection declaration
This data protection declaration applies to all services offered under the domain Unless otherwise stated, this data protection declaration governs solely how DIESEL TECHNIC AG handles your personal data. In the event that you make use of services offered by third parties, the data protection provisions of these third parties shall apply exclusively. DIESEL TECHNIC AG does not examine the data protection provisions of third parties.

Responsible body
Responsible body within the context of the German Federal Data Protection Act is DIESEL TECHNIC AG, Attn.: Data Protection Officer, Wehrmannsdamm 5-9, 27245 Kirchdorf, Germany.

Type and scope of the data collected
In principle, you can call up our Internet offer without providing us with personal data. It is at your discretion at any time to decide whether you wish to provide us with your data. If you contact us via our Internet website (e.g. catalogue or login enquiries), place orders via the Partner Portal or use other value-added services, the input of your personal data is necessary. This data includes, for example, your name, address, e-mail address and other personal data that may be requested by us in individual cases.
We require these details in order to process your orders. Not least, we need these and possibly other information to be able to respond to requests, questions and criticism.

When you visit our Internet website, your Internet browser automatically transmits data to our web server. This data includes the date and duration of your access, browser type and IP address. Furthermore, the website from which you visit us and the pages that you visit on our website are also transmitted. This data is stored exclusively in anonymous form and will at no time be allocated to a particular person.

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If you have a customer account and personalised access to our Partner Portal, we record which article you searched for and enquired about or ordered from us, and also which article you did not order or enquire about. We use this information to constantly optimise our product range and to facilitate your future purchases. We store and use this data only with your explicit written consent, which we send to you at the time of registration. Of course, you may revoke your consent at any time and with future effect by post or e-mail to:

Attn.: Data Protection Officer
Wehrmannsdamm 5-9
27245 Kirchdorf/Germany

Note: Without your consent to the storage of personal data, the Partner Portal cannot be used, and all enquiries and orders must be made/placed via the conventional routes (Tel./Fax/E-mail).

During visits to our Internet website, we sometimes use cookies (small text files) that are transmitted to your computer and which your browser saves. They serve to make our service user-friendly, effective and secure. Most of the cookies used by us are “session cookies”. They are automatically reset at the end of your visit as soon as you log out. If you terminate the session by closing your browser, the cookie remains stored for a certain time and is then either overwritten or deleted by the client. Our cookies cause no damage to your computer and contain no viruses. The storage of cookies on your computer can be prevented by appropriate settings of your Internet browser. Please note, however, that the functionality and range of functions of our service may then be limited as a result.
Cookies are used by us only for the verification of input data from users, as well as for authentication and security purposes. No data statistics are compiled.

Use of your data
We should point out that we use and process personal data collected via our Internet website only for the intended purpose and in accordance with the statutory provisions, in particular in accordance with the terms of the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). We use your personal data to structure and continuously improve our Internet website and our range of services to meet customer demands. 

If you have sent us a contact enquiry and transmitted your data to us in the process, we use your data for processing and handling your enquiry, insofar as this is necessary. Should you have submitted an order or enquiry via our Partner Portal, we use your data to the extent necessary for the processing of your order or enquiry.

The data and information transmitted automatically by your Internet browser is stored and used by us for statistical purposes regarding user analysis and user behaviour (e.g. Google Analytics). Regular evaluation of the statistics on website access indicates the development over time of the visitor response and the differing success of our online services. It forms the basis, among other things, for controlling the further development of the website and the planning of new or improved strategies. Such information is stored separately from the personal data provided by you. It is neither possible for us to allocate this data to a particular person, nor are any user profiles created. Your IP address will be saved in an abbreviated form and deleted immediately. 

Should we wish to use your data for a purpose requiring your approval under the statutory provisions, we will ask for your express approval in all cases. Any approval given can be revoked at any time with effect for the future. As far as the approval is given electronically within the framework of our Internet service, we take into consideration the statutory notification and recording obligations.

Your personal data is subject to special protection as required under the German data protection laws, which we ensure by means of technical and organisational measures. Your personal data is stored on specially protected computers. Processing and storage of this data is carried out solely for the purpose for which you have entrusted it to us. Our employees are obliged to handle data strictly in accordance with § 5 BDSG (German Data Protection Act).

Communication of data
For the delivery of products, we cooperate in part with distribution partners. After entry of your contact data, a check is made as to who is responsible for you. Should we not be directly responsible, but a distribution partner is to take over your support, we will inform you of their contact data immediately. Furthermore, we will inform our distribution partner and pass on the data you have provided. Should you not wish your data to be disclosed to the distributor, please inform us of this in your communication at the time of the enquiry.
We use your personal information from product orders only within DIESEL TECHNIC AG and, insofar as this is necessary for the above-mentioned purposes, within its affiliated companies.

In the event that DIESEL TECHNIC AG, companies in which DIESEL TECHNIC AG has a majority shareholding, individual subsidiaries or parts of the company are sold, your customer information will generally be transferred together with the part of the company being transferred. Even in such cases, however, your data naturally remains covered by this data protection declaration and the relevant data protection acts.

Deletion of data
Should your data no longer be required for the above-mentioned purposes, it will be deleted. If data has to remain stored for tax legislation reasons, this will be blocked. This data is then no longer available for any other use.

Amendments to this data protection declaration
DIESEL TECHNIC AG reserves the right to amend this data protection declaration, if necessary, in line with future changes in the use of your personal data.

Information                                                                                                                      Should you have any questions about data protection, please contact the address given above, also by e-mail. Under this address you can also, at any time, enquire about your data stored at DIESEL TECHNIC AG and have this data changed or deleted.

The Data Protection Officer