The customer service team at DIESEL TECHNIC UK & IRELAND LTD. provides distribution partners with a comprehensive full-service including active sales and marketing support as well as logistics services. The team deals with providing professional spare parts advice, identifying parts, processing orders and arranging a customised shipping service. Distribution partners and their customers benefit from a reliable supply chain and optimal product availability with real One-Stop-Shopping. Furthermore they gain from shorter lead and delivery times.
DIESEL TECHNIC UK & IRELAND LTD. offers several delivery services:
- Overnight delivery service to all areas of the UK mainland, Northern Ireland and Ireland
- Delivery service to the Scottish Highlands within two days
- Local collection from the location in Kingswinford on the same day
In addition the sales team takes care about the local customer development with the target of an even closer partnership with regular communication for mutual success.
This includes the realisation of regional and local marketing campaigns as well as the participation in and support for distribution partners at trade fairs to further increase the business and brand image.
Regular feedback from the market has an important function and influence in the development of new products and improvement of services to increase customer satisfaction. Due to DIESEL TECHNIC UK & IRELAND's proximity to the distribution partners a faster and better market absorption is possible.
You can reach the sales and customer service team Monday to Friday from 8:00 am to 6:00 pm:
Phone: +44 1384 288468
Fax +44 1384 286090
We are looking forward to your enquiry!